Gaming is for fun — not for solving problems. mamubaji wants you to enjoy yourself, but in a healthy and controlled way. Our responsible gaming tools and guidelines are here to keep you safe at all times.
Responsible play means enjoying gaming purely as entertainment — not spending beyond your means, keeping track of your time, and seeking help the moment things feel out of control. This is mamubaji's highest priority.
In our view, a healthy gamer is someone who knows when to start and when to stop — someone who plays strictly within their entertainment budget and can accept a loss without chasing it. mamubaji wants every member to game with this mindset.
Remember: chasing losses by placing bigger bets is the opposite of responsible gaming. If you ever feel like you're playing just to recover money you've lost, that's a warning sign. Take a break, and reach out to us if you need to.
Responsible gaming at mamubaji isn't optional — it's a core part of who we are. We genuinely care about the mental and financial well-being of every member, which is why we've built a set of tools to help you play within your limits.
Online gaming is growing fast in Bangladesh. With that growth, some players may find themselves in difficult situations — acknowledging that is the first step toward responsible play. mamubaji is committed to ensuring this platform never has a negative impact on anyone's life. Our Responsible Gaming section is always active and open to everyone.
These tools are completely free — use them anytime from your settings
Set a daily, weekly, or monthly deposit cap. Once set, the limit cannot be increased until the period expires — but it can be lowered instantly. This is the most effective way to stay in control of your budget.
Decide in advance how long each session will be. When the time is up, mamubaji will automatically alert you or log you out. Sitting in front of a screen for too long takes a real toll on your mental health.
Take a voluntary break of 24 hours to 30 days. During a cooling-off period, you won't be able to log in or make any deposits. A little time away helps clear your head.
If you feel your gaming is becoming an addiction, you can close your account for anywhere from 6 months to permanently. During self-exclusion, requests to open a new account will not be accepted.
After a set period, a pop-up will appear showing how long you've been playing and how much you've won or lost. Use that information to decide for yourself whether to keep going.
Set a maximum loss limit before you start — once that amount is reached, your session will end automatically. You're the one in control of where the line is drawn.
Setting limits at mamubaji takes just a few minutes. Once set, your protection is in place.
Log in to mamubaji with your phone number and password.
Click your profile icon in the top-right corner and open the "Responsible Gaming" menu.
Deposit limits, session time, reality checks, or cooling-off periods — choose whatever works best for you.
Enter your preferred amount or time limit and confirm.
The limit takes effect as soon as it's saved. Increasing a limit requires a mandatory waiting period.
Lowering a limit takes effect immediately, but increasing one requires a 24–72 hour waiting period. This is intentional — it's designed to protect you from raising limits in the heat of the moment.
Watch out for the warning signs below — they may indicate problematic gaming behavior.
Answer these questions honestly — to yourself
Decide before you start — set a maximum amount in BDT you're willing to spend today, and stick to it no matter what.
Set a timer before you start playing. When it goes off, stop — whether you're up or down.
Don't think of gaming as a source of income. It's entertainment — sometimes you win, sometimes you lose.
Play with a clear head. Making decisions when you're tired or emotionally charged can lead to poor choices.
Take at least a 10–15 minute break every hour. Your eyes, your head, and your mind all need the rest.
Support is available 24/7 in Bangla. There's no shame in talking about responsible gaming — our team is empathetic and fully trained.
Email us at support@mamubaji-baji.com. All responsible gaming requests are handled as a priority.
Head to your account settings at any time to set a deposit limit, session limit, or self-exclusion.
If you want to stop right now, just tell support: "Please pause my account" — it will be done, no questions asked.
Important: Gaming is never a solution to life's problems. Turning to gaming during tough times, under stress, or in financial hardship can make things worse. Reach out to family and friends instead.
Practice stopping after a big win. The "just one more" mindset can wipe out all your winnings before you know it.
Only use money you can afford to lose — funds whose loss won't affect your household.
Keep other sources of joy in your life — family, books, sports.
Every game carries a house edge over the long run — keep that in mind when you play.
Gaming problems happen to many people — it's nothing to be ashamed of. mamubaji's support team won't judge you; they're here to help.
We believe in responsible gaming — not just in words, but in action
No one under the age of 18 is permitted to open an account — no exceptions.
All responsible gaming tools are completely free for everyone — no VIP tier or paid plan required.
Our support team won't judge you for gaming issues — we're here only to help.
No promotional messages are sent to players who have self-excluded.
Use our responsible gaming tools to set your own entertainment limits. mamubaji is always here for you.